"We ourselves know everything!"
How often do companies shout that they “know everything themselves”, “and they can do it on their own,” and as a result, they again resort to talking about technical support to the company from which they purchased the website or software.
Without constant monitoring and correction of emerging problems, the system will not last long, and one person cannot cope with such a volume of work.
Technical support carries a variety of tasks, some of them:
- ensuring the stability of the system 24/7;
- support for correct functions;
- protection against hacking and viruses;
- breakdowns in the equipment of the hosting provider;
- development and possible refinement of functionality, etc.
The most profitable solution is to purchase technical support services from the system seller. This guarantees the speed and quality of work, as well as the participation of several specialists at once!