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What is the difference between ECC and SMART ECC?

Electron Call Center is a software product that effectively controls the work of the sales department.

ECC is able to simultaneously serve an unlimited number of subscribers, forming a queue and gradual distribution of incoming calls among the released operators.

The system has the ability to send a voice message in the form of an incoming call, as well as to process incoming calls using the voice menu without the need for a live conversation.

ECC allows you to store in the database all current and past calls, letters with clients on the website and in social networks, generates statistics, as well as analytics of employees' work.

What is the difference between ECC and SMART ECC?

SMART ECC is designed for small and medium-sized businesses, with registration of up to 50 company employees.

ECC allows accounting for an unlimited number of employees in a company.

Make a past of customer dissatisfaction and missed opportunities due to missed calls!