single portfolio

1055 — call centre

The Communal Services Management Center 1055 is a comprehensive information system that allows you to see and quickly respond to all incoming applications in real-time.

The system recognizes the number of the caller, keeps a record of the conversation, distributes tasks, functions, rights, responsibilities and procedures for organizing the activities of the control apparatuses participating in the project.

Thanks to this IT product, a relationship has been established between people who are consumers and services that provide public services to the population.